Terms of Service

Last Updated: December 3, 2025
Location: Galveston, Texas, USA

1. Acceptance of These Terms

These Terms of Service (“Terms”) govern your use of the Dr. Sam Detail website and your submission of reservation requests for our mobile car and RV detailing services (collectively, the “Services”).

By using our website, submitting a reservation request, or clicking the checkbox at the last step of the booking form to confirm that you accept our Terms and Privacy Policy, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or submit a reservation.


2. Services Offered

We provide mobile car detailing and RV detailing services in the Galveston, Texas area and nearby service zones determined by our team.

Our services may include, but are not limited to:

  • Exterior and interior car detailing packages

  • RV exterior detailing with ceramic sealant or cleaner wax

  • RV interior detailing

  • Add-on services such as headlight restoration, seat shampooing, roof cleaning, or oxidation removal

The exact services available, pricing, and availability may change over time.


3. Reservation Requests vs. Confirmed Appointments

When you submit a booking form on our website, you are submitting a reservation request, not a guaranteed or confirmed appointment.

  • You will receive an automated email with a summary of your request.

  • Our team will review your request, including:

    • Vehicle type and condition

    • Service address

    • Selected packages and add-ons

    • Preferred date and time

  • We will then contact you using your preferred contact method (call, text, or email) to:

    • Confirm availability

    • Confirm or adjust the date and time

    • Confirm or adjust final pricing after evaluating vehicle size, condition, and travel distance

Your appointment is considered confirmed only after we explicitly confirm it with you by phone, text, or email.


4. Pricing and Estimates

  • Our website may display “From $…” pricing and “Estimated Price” based on the service package and options you select.

  • All online pricing and estimated totals are approximate and subject to change after we:

    • See the vehicle in person

    • Evaluate its size, condition, and additional labor required

    • Confirm your exact location

We reserve the right to adjust the final price or decline service if the actual vehicle condition or location significantly differs from what was initially described.


5. Customer Responsibilities

By submitting a reservation request and using our services, you agree to:

  1. Provide accurate information

    • You will provide accurate name, contact details, vehicle information, service address, and any relevant notes about the vehicle’s condition.

  2. Be available at the agreed time and location

    • You (or an authorized person) will make the vehicle accessible at the scheduled time and place.

  3. Communicate changes in advance

    • If you need to reschedule or cancel, you agree to contact us as soon as reasonably possible using the contact details we provide.

  4. Compliance with laws and property rules

    • You confirm that we are allowed to perform mobile detailing at the address you provide (e.g., HOA rules, property owner permission, water and power usage rules).


6. Cancellations and Rescheduling

Because each service slot is reserved specifically for your vehicle:

  • We ask that you notify us as early as possible if you need to cancel or reschedule.

  • We reserve the right to apply a cancellation fee or require a deposit for future bookings in the case of repeated last-minute cancellations or no-shows.

Any specific cancellation or deposit policies we communicate to you at the time of booking (for example, by call, text, or email) will override the general description above.


7. Payment Terms

Details of how and when payment is collected (for example, on-site payment, deposits, or electronic payment methods) will be communicated to you during the booking confirmation process.

  • Payment is generally due at or immediately after service completion, unless we agree otherwise with you in writing.

  • We reserve the right to require a deposit before confirming certain services or for large or time-intensive jobs (such as RV oxidation removal or multi-vehicle details).


8. Use of Personal Information

Your use of our website and your submission of information in the booking form are also governed by our Privacy Policy, which explains:

  • What personal data we collect

  • How we use it to contact you and manage your bookings

  • How we protect and store your data

  • Your rights regarding that data

By submitting a reservation, you confirm at the final step of the form that:

  • You have read and agree to the Privacy Policy and Terms of Service, and

  • You consent to our use of your personal data to contact you about your booking via your preferred contact method (call, text, or email).


9. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, icons, photos, and design elements, is the property of Dr. Sam Detail or its content suppliers and is protected by applicable copyright and intellectual property laws.

You agree not to:

  • Copy, reproduce, or distribute our website content for commercial purposes without our prior written consent.

  • Use any of our trademarks, logos, or branding in a way that may cause confusion.


10. Prohibited Uses

You agree not to use our website or services:

  • For any unlawful or fraudulent purpose

  • To submit false or misleading information

  • To interfere with or disrupt the operation of the website or our scheduling systems

  • To attempt to gain unauthorized access to any part of the website or related systems


11. Disclaimer of Warranties

To the fullest extent permitted by law:

  • Our website and services are provided on an “as is” and “as available” basis.

  • We do not guarantee that the website will always be available, error-free, or secure.

  • We make no warranty regarding the results of using our website (for example, increased vehicle value or resale outcomes after detailing).


12. Limitation of Liability

To the maximum extent permitted by Texas law:

  • We are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services, including lost profits, lost data, or business interruptions.

  • Our total liability for any claim related to our services or these Terms is limited to the amount you paid (or were expected to pay) for the specific detailing service giving rise to the claim.

Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.


13. Indemnification

You agree to indemnify and hold harmless Dr. Sam Detail, its owners, employees, and agents from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of:

  • Your violation of these Terms

  • Your misuse of the website or services

  • Your breach of any applicable laws or regulations


14. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or our services shall be brought in the state or federal courts located in or nearest to Galveston County, Texas, and you consent to the jurisdiction of such courts.


15. Changes to These Terms

We may update these Terms from time to time.
When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the website or submission of new reservations after such changes means you accept the updated Terms.


16. Contact Information

If you have any questions about these Terms or our services, please contact:

Dr. Sam Detail
Email: drsamdetail@gmail.com