Privacy Policy

Last Updated: December 3, 2025
Location: Galveston, Texas, USA

1. Who We Are

This Privacy Policy describes how Dr. Sam Detail (“we,” “us,” “our,” or the “Company”) collects, uses, and protects your information when you visit our website and submit a reservation request for mobile car or RV detailing services in the State of Texas.

If you have any questions, you can contact us at:


2. Information We Collect

When you submit a reservation or contact form on our website, we may collect the following information:

  • Identity Information:

    • First and last name

  • Contact Information:

    • Email address

    • Phone number

    • Preferred contact method (call, text, email)

  • Service & Location Information:

    • Vehicle type and selected service package

    • Add-on services you select

    • Preferred date and time for service

    • Service address provided by you

    • Additional notes you choose to share (e.g., vehicle condition, special requests)

  • Technical & Usage Information:

    • Basic analytics data about how you use our website (such as pages visited, time on page, device type, and approximate location based on IP), collected through cookies or similar technologies by analytics tools.

We do not intentionally collect sensitive personal information such as government ID numbers, financial account numbers directly on our site, or information about your health, race, or religious beliefs.


3. How We Use Your Information

We use the information we collect for the following purposes:

  1. To process your reservation request

    • Review the services you selected

    • Offer an estimated price based on the information provided

    • Determine whether we can serve your location, date, and time

  2. To contact you about your booking

    • We will contact you using your preferred contact method (call, text, or email) to:

      • Confirm or adjust your appointment date and time

      • Confirm the final price after review of vehicle size and condition

      • Ask any follow-up questions needed to deliver the service

  3. To improve our services and website

    • Analyze trends and usage of our website

    • Improve user experience and service offerings

  4. To comply with legal obligations

    • Maintain records as required by applicable Texas and U.S. laws

    • Respond to lawful requests from authorities where required

We do not sell your personal information to third parties.


4. Legal Basis (U.S. & Texas Context)

We process your information primarily on the basis of:

  • Your request for service / performance of a contract – you voluntarily submit your details so we can review, schedule, and perform your mobile detailing service.

  • Our legitimate interests – to run and improve our small business, respond to inquiries, and prevent fraud or misuse of our site.

  • Legal obligations – where we are required to keep certain records.


5. How We Share Your Information

We may share your information only in the following limited situations:

  1. Service providers (processors)

    • Website hosting, email services, and analytics tools that help us operate the website and communicate with you.

    • These providers are only allowed to use your information to perform services on our behalf.

  2. Legal and safety reasons

    • When required by law, regulation, court order, or legal process

    • To protect our rights, safety, or property, or the rights, safety, or property of our customers or others

We do not sell or lease your personal data to marketers or data brokers.


6. Data Retention

We keep your personal information for as long as it is reasonably necessary to:

  • Manage your reservation and perform the service

  • Maintain appropriate business records and comply with legal requirements

  • Resolve disputes and enforce our agreements

When your data is no longer needed for these purposes, we will delete it or anonymize it where reasonably possible.


7. Your Rights and Choices

Depending on your location and applicable law (including Texas data privacy requirements), you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your information, subject to legal retention obligations

  • Object or restrict certain types of processing

  • Opt out of marketing communications (if we ever use your details for promotional purposes — currently we use your information primarily for booking communication)

To exercise any of these rights, contact us at drsamdetail@gmail.com with a description of your request and enough information for us to identify you and your record.


8. Cookies and Analytics

Our website may use cookies or similar technologies and third-party analytics tools to:

  • Understand how visitors use our site

  • Improve loading speed and user experience

These tools may collect anonymized or aggregated data such as browser type, pages visited, and approximate location.

You can usually control cookies via your browser settings, but disabling some cookies may impact how the website functions.


9. Children’s Privacy

Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.


10. Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


11. International Visitors

Our services are intended primarily for customers located in the United States, specifically Texas. If you access our site from outside the U.S., you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted means you accept those changes.


13. Contact Us

If you have any questions or requests about this Privacy Policy or our handling of your personal information, please contact:

Dr. Sam Detail
Email: drsamdetail@gmail.com